Pivot Service Tech-Electrician Job in Wyoming
Electrician Job in Wyoming
Content Overview
Electrician Job in Wyoming. This role involves overseeing the efficient operation and maintenance of the pivot service department. Responsibilities encompass a wide range of tasks, such as coordinating and executing various jobs, estimating the costs and scope of repair projects, managing customer communications and relationships, and meticulously preparing Daily Sheets to document completed work. The incumbent in this position plays a pivotal role in ensuring the smooth functioning of the service department, demonstrating proficiency in both managerial tasks and technical aspects related to maintenance and repair operations.
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Primary Responsibilities and Anticipated Expectations
Customer Service
- Conduct essential services for customers to uphold the functionality of their irrigation systems.
- Engage with customers through phone or face-to-face interactions to address inquiries about new systems or the upkeep of existing ones.
- Generate estimates as required for various services.
- Collaborate with the parts department to ensure the availability or timely ordering of necessary components.
- Broaden the customer base through additional advertising initiatives or proactive cold calls.
- Conduct follow-ups with customers post-service to ensure satisfaction, address any outstanding issues, or determine additional job requirements.
- Monitor jobs with limited pre-payment/credit to ensure smooth progression and resolution.
Invoicing
- Execute the customer invoicing policies established by the manager.
- Thoroughly examine each work order associated with customer jobs to ensure accuracy, verifying the inclusion of all necessary parts and the removal of unused parts from the job reservation.
- Validate Material Lists for each job to ensure accuracy and completeness.
Work Hours
All days and hours needed to grow the pivot service department
Professional Dress
Agri logo button-down shirt, clean jeans, and appropriate PPE.
Communication
24-hour turnaround on all emails, texts, or phone call responses. Show Respect to all Customers and Employees
Skills, Competencies, and Knowledge (SCK)
The ideal candidate should possess a keen attention to detail, exceptional organizational skills, and the ability to seamlessly multitask while overseeing multiple projects concurrently.
Adept at providing excellent customer service, they must excel in interpersonal communication, fostering positive relationships with clients and team members alike.
The candidate should demonstrate adaptability, readily taking direction and quickly learning new systems and processes as necessitated by the evolving demands of the role.
Committed to achieving high levels of customer satisfaction, the candidate should exhibit a strong sense of responsibility, consistently completing tasks punctually.
Proficiency in communication skills is essential, and the candidate is expected to showcase these skills effectively in various professional contexts.
Requirements for Physical Exertion and Work Environment
The physical demands outlined in this description are indicative of the requirements essential for an employee to effectively fulfill the primary functions of this job.
Reasonable accommodations can be arranged to facilitate individuals with disabilities in performing these essential functions.
The daily responsibilities associated with this role encompass extended periods of standing, interspersed with reasonable intervals of sitting.
The tasks may also involve lifting objects weighing up to 75 lbs, regular driving, engaging in public interactions, and utilizing computer systems. These activities necessitate adequate manual dexterity, clear vision, mobility, articulate speech, and effective hearing to proficiently execute the duties and responsibilities associated with this position.
Individuals in this role must possess the physical capabilities required to navigate through a diverse set of tasks and responsibilities inherent to the position.
Conclusion
The Pivot Service Tech-Electrician position in Wyoming plays a critical role in ensuring the seamless operation and maintenance of the pivot service department. With a multifaceted set of responsibilities ranging from coordinating and executing various jobs to managing customer interactions, estimating costs, and maintaining meticulous documentation, the incumbent in this role holds a pivotal position in the overall efficiency and success of the service department.
The primary responsibilities and expected commitments underscore a strong emphasis on customer service, efficient invoicing, adherence to work hours flexibility, professional appearance, and effective communication. The outlined skills, competencies, and knowledge (SCK) expectations highlight the need for a candidate with keen attention to detail, exceptional organizational skills, adaptability, and a commitment to high-quality customer service.
Furthermore, the emphasis on the physical demands and work environment requirements reinforces the understanding that individuals in this role must possess the necessary physical capabilities to handle the diverse tasks and responsibilities integral to the position. The company is dedicated to providing reasonable accommodations for individuals with disabilities, emphasizing inclusivity in fulfilling the essential functions of the job.
In essence, the Pivot Service Tech-Electrician role not only demands technical proficiency in maintenance and repair operations but also necessitates a holistic set of skills and attributes to ensure effective customer service, operational efficiency, and overall success in the dynamic work environment. Prospective candidates for this position are expected to embody a combination of technical expertise, interpersonal skills, and adaptability to contribute to the continued growth and success of the pivot service department.